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Following Written Instructions

Following Written Instructions questions give you a small set of rules and a case, and ask what the rules require. Success is procedural: apply every rule in the right order and let exceptions override the defaults.

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How to think about it

  1. Read the rules as a checklist and note their stated priority.
  2. Apply them in priority order, not in the order they happen to be written.
  3. Let any exception or override beat the default rule it applies to.
  4. Separate eligibility ('may') from requirement ('must') before deciding.

The most common trap

Missing an override or exception clause.

Read the full method guide

Question preview

Following Written Instructionsconditional instructioneasy

If an appointment is booked at least one day ahead, the clinic sends a text reminder on the prior evening.

Statement: An appointment booked four days ahead is sent a text reminder on the prior evening.

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