If an appointment is booked at least one day ahead, the clinic sends a text reminder on the prior evening.
Statement: An appointment booked four days ahead is sent a text reminder on the prior evening.
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An item can be returned for a refund unless its label has been removed.
Statement: An item whose label has been removed can be returned for a refund.
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When an expense is over £50, a receipt must be attached, unless the payment was made on a company card.
Statement: A claim that has a receipt attached is for an expense of more than £50.
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If a registration is completed before the early-bird deadline, the discounted rate applies. The discounted rate does not apply to on-site registrations.
Statement: An attendee who registered online two weeks before the early-bird deadline receives the discounted rate.