The council's home-insulation scheme installs loft insulation free of charge for eligible households. Eligibility for the scheme is assessed from the council-tax band and the property's age, which the energy team records during a preliminary survey. Mr and Mrs Devlin's terraced house was built in 1905 and falls in council-tax band A.
Statement: Mr and Mrs Devlin will receive free loft insulation under the home-insulation scheme.